Complimentary Shipping & Exchanges on All Orders

Showroom

Visit Our Showroom

Try on chains, feel the weight of a Cuban link and see stones in real light. Our showroom is currently open by appointment only, so every visit is one-on-one with our team.

Find Us

Address & Hours

Website-16 Jewelry Co.

Address
123 Diamond Street, Suite 100, New York, NY 10001, United States
Hours
Mon–Sat, 10am–7pm ET — by appointment

In Person

What You Can Do During a Visit

Try on pieces

Compare chain widths and lengths side by side, and see how natural, lab-grown and moissanite stones look in person.

Get sized

Professional ring sizing and chain length fitting, so your order fits the first time.

Design a custom piece

Sketch a name pendant or custom chain with our team. Bring reference photos. Learn about custom jewelry.

Cleaning & check-ups

Drop off pieces for complimentary Lifetime Care cleaning, polishing and inspection.

Good to Know

Before You Come

  • Let us know in your booking which pieces or styles you want to see — we will have them ready.
  • Picking up an order or a repair? Bring a photo ID that matches the name on the order.
  • Running late or need to reschedule? Just reply to your confirmation email or call us.
  • Visits usually take 30–45 minutes; custom design sessions can take up to an hour.

Can’t make it in?

Shop With Us From Anywhere

Every order ships free and fully insured, with 30-day returns. Our team can also answer questions by phone or email.

Chat with us